Privacy Policy

InsightBridge Global LLC ("InsightBridge," "we," "us," or "our") operates the website insightbridge.global. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

Information you provide directly: When you contact us through our website contact form or by email, we collect your name, email address, company name, and message content.

Information collected automatically:

• Usage data — pages visited, time on site, referral source, browser type, and device type, collected via Google Analytics.
• Chat data — if you initiate a live chat session, Zoho SalesIQ collects chat transcripts and basic device/browser information.
• Cookies — we use cookies for site preferences (theme, language), analytics, and live chat functionality. See Section 5 for details.

Financial connection data (Stripe Financial Connections): If you connect a bank account through our platform, Stripe Financial Connections accesses your account information (account holder name, account number, institution name, current balance, and transaction history) solely to verify your account and facilitate agreed services. We do not store raw bank credentials.

2. How We Use Your Information

• To respond to inquiries and provide consulting or advisory services.
• To improve our website and understand visitor behavior (analytics).
• To provide live chat support (Zoho SalesIQ).
• To verify bank account information where required for service delivery (Stripe Financial Connections).
• To comply with legal obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We share data only with service providers who help us operate our website and deliver services, including:

• Google Analytics — website usage analytics (Google Privacy Policy)
• Zoho SalesIQ — live chat support (Zoho Privacy Policy)
• Google Translate — on-demand website translation (Google Privacy Policy)
• Stripe — payment processing and Financial Connections (Stripe Privacy Policy)

These providers are contractually required to keep your information confidential and use it only as directed by us.

4. Data Retention

Contact form submissions are retained for up to 3 years for business correspondence purposes. Analytics data is retained per Google Analytics default settings (up to 26 months). You may request deletion at any time (see Section 7).

5. Cookies

We use the following types of cookies:

• Preference cookies — store your chosen display theme and language (stored locally in your browser, never sent to a server).
• Analytics cookies — Google Analytics (_ga, _gid) to measure site traffic. These cookies do not identify you personally.
• Live chat cookies — Zoho SalesIQ places cookies to maintain your chat session.
• Translation cookies — Google Translate places a "googtrans" cookie when you select a language.

You can disable cookies in your browser settings. Disabling analytics and chat cookies will not affect core site functionality.

6. International Transfers

InsightBridge Global LLC is based in the United States. Our service providers (Google, Zoho, Stripe) may process data in multiple countries. These providers maintain standard contractual clauses and appropriate safeguards for international data transfers.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of analytics tracking (use the Google Analytics Opt-out Browser Add-on).

To exercise any of these rights, contact us at [email protected].

8. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

InsightBridge Global LLC
Email: [email protected]
Website: insightbridge.global

InsightBridge Global LLC（以下简称"InsightBridge"、"我们"）运营网站 insightbridge.global。本隐私政策说明我们收集哪些信息、如何使用这些信息，以及您对相关信息的权利。

1. 我们收集的信息

您主动提供的信息：当您通过网站联系表单或电子邮件与我们联系时，我们会收集您的姓名、电子邮件地址、公司名称和留言内容。

自动收集的信息：

• 使用数据 — 通过 Google Analytics 收集您访问的页面、停留时间、来源渠道、浏览器类型及设备类型。
• 聊天数据 — 如果您发起在线客服会话，Zoho SalesIQ 会收集聊天记录及基本设备/浏览器信息。
• Cookie — 我们使用 Cookie 保存网站偏好（主题、语言）、分析数据及在线客服功能。详见第5条。

金融账户连接数据（Stripe Financial Connections）：如您通过我们的平台连接银行账户，Stripe Financial Connections 仅在验证账户及提供约定服务所必需的范围内访问您的账户信息（账户持有人姓名、账户号码、机构名称、当前余额及交易记录）。我们不存储原始银行凭据。

2. 信息使用方式

• 回应咨询并提供顾问或咨询服务。
• 改善网站并了解访客行为（分析）。
• 提供在线客服支持（Zoho SalesIQ）。
• 在服务交付需要时验证银行账户信息（Stripe Financial Connections）。
• 遵守法律义务。

3. 信息共享

我们不出售、出租或以其他方式向第三方提供您的个人信息。

我们仅与协助我们运营网站和提供服务的服务提供商共享数据，包括：

• Google Analytics — 网站访问分析（Google 隐私政策）
• Zoho SalesIQ — 在线客服（Zoho 隐私政策）
• Google Translate — 网站按需翻译（Google 隐私政策）
• Stripe — 支付处理与金融账户连接（Stripe 隐私政策）

上述服务提供商在合同约束下须对您的信息保密，并仅按我们的指示使用。

4. 数据保留

联系表单提交内容保留不超过3年，用于商业往来目的。分析数据按 Google Analytics 默认设置保留（最长26个月）。您可随时请求删除（见第7条）。

5. Cookie

我们使用以下类型的 Cookie：

• 偏好 Cookie — 保存您选择的显示主题和语言（存储于本地浏览器，不上传至服务器）。
• 分析 Cookie — Google Analytics（_ga、_gid）用于衡量网站流量，不识别个人身份。
• 在线客服 Cookie — Zoho SalesIQ 使用 Cookie 维持聊天会话。
• 翻译 Cookie — 当您选择语言时，Google Translate 会设置"googtrans" Cookie。

您可在浏览器设置中禁用 Cookie。禁用分析和客服 Cookie 不会影响网站核心功能。

6. 跨境数据传输

InsightBridge Global LLC 注册于美国。我们的服务提供商（Google、Zoho、Stripe）可能在多个国家和地区处理数据。这些提供商均维持标准合同条款及适当的跨境数据传输保障措施。

7. 您的权利

根据您所在司法管辖区，您可能拥有以下权利：

• 查阅我们持有的关于您的个人信息。
• 请求更正不准确的数据。
• 请求删除您的数据。
• 选择退出分析跟踪（使用 Google Analytics 退出浏览器插件）。

如需行使上述任何权利，请联系：[email protected]

8. 儿童隐私

本网站不面向13岁以下儿童。我们不会故意收集儿童的个人信息。

9. 本政策的变更

我们可能会不时更新本隐私政策。本页顶部的生效日期将反映最近一次修订。在变更后继续使用本网站即表示您接受更新后的政策。

10. 联系我们

InsightBridge Global LLC
电子邮件：[email protected]
网站：insightbridge.global